Robert DiGiacomo

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Robert DiGiacomo

March 11 , 2021


Be honest. Have you or anyone you know left a Company because of the Company or because of the company kept?  First, let it be said that there are no right or wrong ways to do performance measurement and yet there are any choices and approaches to do so. But which one is right for you? Fo...

Robert DiGiacomo

June 03 , 2020


The time has come to ensure that there is a "live" voice who answers the phone. Personal touch customer service with the phrase "How may I help you or how may I serve you today" finished off with "Is there anything else I can help you with" will help ensure that your business gets return visit...

Robert DiGiacomo

June 21 , 2020


This question is answered like building a house. You don't put the roof on if you haven't built the building and you certainly don't build the building if you haven't built the foundation. Trust is long term and it starts with empathy and is followed by a clear process of ensuring that the mis...

Robert DiGiacomo

April 11 , 2021


All too often as a result of what has happened since 2020 until the present on the verge of what is being called the "Great Reset" businesses & entreprenors must realize that "Shift" has happened throughout history. To that end it is not about throwing it all away but realizng:

1. ...

Robert DiGiacomo

May 27 , 2020


If you’re ever seeking my business advice, I’m available as an advisor now on AdvisoryCloud.com. If you’re facing a particular challenge or business opportunity, or simply need a sounding board for a key decision that you think I can help with, you can request an advisor meet...