Jim Farnsworth

Sykes Enterprises, Inc. - Executive Vice President


Advisor Biography

Jim Farnsworth is a senior executive and entrepreneur with a demonstrated history of successfully creating, selling, improving and delivering innovative business solutions around the world.  He currently serves as Executive Vice President and General Manager of Sykes Enterprises (Nasdaq: SYKE, where his is also a section 16 officer).  In this role his scope includes leadership of the Work At Home business group, internal shared services, and a portfolio of industry solutions in a business exceeding $1.5b USD in size. Prior to his current role, Jim worked across the business services space as co-founder of his own consulting and professional services company – virtualwirks – and as an executive with Conduit Global, Teleperformance (Euronet: RCF), Alpine Access, TeleTech (Nasdaq: TTEC), and MCI Communications (Nasdaq: MCIC). In addition to his breadth of business experience, having founded, grown and monetized his own businesses, Jim has served in advisory and governing Board capacities to firms in the US, Canada, and South America. In these roles, Jim focuses on business strategy, helping companies develop innovative solutions, and general corporate governance to help firms grow.  A native New Mexican, Jim has worked in multiple countries on 6 continents. He holds a B.A. in International Relations and Business from the University of New Mexico and he currently resides in Denver, Colorado.


November 2016 - Present

Executive Vice President - Sykes Enterprises, Inc.

July 2016 - Present

Founder - Octayne Solutions

July 2015 - July 2016

President - Conduit Global

Advisor Skills


Digital Transformation

Customer Engagement

Emerging Markets

International Experience

Customer Experience



Advisor Industries

Corporate Services


Management Consulting