Jim Rowe, CCMP

Change Management and Digital Transformation Lead - CNA Financial

Global Digital Transformation Team Leader with expertise in strategic planning, process excellence, and client relations

Advisor Biography

Jim Rowe is a solutions-focused senior executive, consultant, advisor, and change agent with more than 35 years of success across the CPG,  manufacturing & production, insurance & financial, automotive, life sciences, and healthcare services. His broad areas of expertise include leadership, team building, coaching & mentoring, change management, sustainability, business intelligence, business transformation, project management, continuous improvement, SaaS, automation, CRM, digital transformation, and client relations.

 

Jim is an independent consultant & organizational change management and digital transformation lead for CNA Financial, where he is building an integrated change leader and change champion network. He is also leading organizational design, culture molding, executive sponsor coaching, and a strategic advisory team member. Jim has also served as an independent consultant for Duke Energy, Howden, Wipro, CNO Financial and Perficient Inc., where he led and implemented digital transformation and change management solutions.

 

Prior to consulting, Jim additionally led as the vice president of sales and digital transformation for HPS - product recovery solutions, where he absorbed major account experience directing Hannaford Brothers, Walmart, Target, and Kroger including DSD and broker management experience. He also led multiple CRM implementations with Microsoft 365, Dynamics, Salesforce, Siebel, Demantra, and Oracle. Business intelligence experience with Power BI, Tableau, Oracle, QlikView, and Cognos, and deep master data hierarchy and data cleansing experience. Jim is passionate about helping organizations develop, advance, and continuously improve the Center of Excellence planning.

 

Jim obtained his bachelor's degree in marketing and associates in management from Bentley University. He is a certified change management professional (CCMP), Prosci, organizational change management certified, HP Quality Center testing certified, Category management certified, and successfully completed the Dale Carnegie executive leadership training.  Jim was classically trained while managing various projects at Unilever and PepsiCo for over a decade and also has considerable Scrum, Agile and Six Sigma experience.  

 

 

Experience

2019 - Present

Independent Consultant | Organizational Change Management and Digital Transformation Lead - CNA Financial

  • Develop and direct the change management and digital transformation strategy
  • Lead training planning, development and delivery using customized LInkedIn Learning playlist
  • Developing communication strategy, engagement plan, impact analysis and risk mitigation

2008 - 2019

Independent Consultant | Change Management Senior Lead | Organizational Development Strategy | Digital Transformation Lead | Process Improvement Lead - Duke Energy, Howden, Wipro, CNO Financial Group and Perficient Inc.

  • Duke: Led organization wide transition of 45,000 stakeholders to internally developed agile security technology
  • Howen: Led organizational change and digital transformation as Howden evolved their ERP technology to Microsoft Dynamics 365
  • Wipro: Developed and integrated Artificial intelligence into Change Management
  • CNO Financial Group: Led OCM initiatives enabling a transition to an Agile Software Development Lifecycle process including Microsoft Azure, Innotas, Quality Center, SharePoint and Tableau
  • Perficient Inc: Led multi phased migration of over 20,000 stakeholders in 38 hotel properties globally

2014 - 2017

Vice President Sales and Digital Transformation - HPS - Product Recovery Solutions

  • Hired, trained and led new market, business development for United States, Canada, Mexico and South America
  • Established American foothold delivered over $3 MM in new business annually from fortune 500 customers
  • Selected and led the implementation of Microsoft Dynamics CRM technology internationally starting the global digital transformation

Advisor Skills

SaaS

Executive Coaching

Digital Transformation

Enterprise Software

Client Relations

Business Transformation

Change Management

Automation

Advisor Industries

Automotive

Utilities

Retail