Brent Flanders

An advisor and facilitator of innovation, technology and customer service excellence

ADVISOR BIOGRAPHY

Brent Flanders is an accomplished and solutions-focused Senior Executive, Consultant, and Entrepreneur with more than 35 years of success across the healthcare, biotechnology, pharmaceuticals, hospitality, and technology industries. Leveraging extensive experience monetizing innovation, scaling companies, and implementing strategies for growth, he is a valuable advisor for an organization requiring processes and resources to enable sustainable expansion. His broad areas of expertise include the ability to acquire the best talent and empower teams to achieve a customer-centric approach to excellence, leading by example and imparting cohesiveness within a culture that is authenticly collaborative and building executive teams that are transparent and approachable and encourages a working relationship across all levels of the organization

Throughout his executive career, Brent has held leadership positions with DriverDo, Perceptive Software, AVAX Technologies and Pharmaceutical Consultants, Inc.

2014 - 2015

COO - DriverDo

DriverDo

  • Built an exceptional team, allowing for the implementation of an operational and product development model that aligned with the sales strategy within 90 days
  • Selected and implemented a PaaS, helping to optimize developmental efficiencies and alleviate failures of previous technologies

2002 - 2014

Executive Vice President; Technical Services - Perceptive Software

Perceptive Software

  • Part of the executive team intimately involved in 10 acquisitions and spearheaded their integration into the enterprise infrastructure (Salesforce, etc.)
  • Led a global service center with 20 locations, 15 dialects and 24/7 support of 11 enterprise software suites
  • Responsible for 37% of top-line revenue
  • Achieved a 94% retention ad customer satisfaction rate and industry-leading gross margin for enterprise software support (>88%) within 24 months

2000 - 2002

Director; Clinical Data Management and Information Technology - AVAX Technologies, Inc.

AVAX Technologies, Inc.

  • Created standard operating procedures and assisted with FDA audits of the Phase III/IV clinical trials
  • Designed and implemented the clinical management database
  • Responsible for acquiring and managing trial and manufacturing facility sites

1995 - 2000

Vice President; Clinical Trial Management and Operations - Pharmaceutical Consultants Inc.

Pharmaceutical Consultants Inc.

  • Headed up clinical trial management for multiple Big Pharma HIV and Oncology sponsors
  • Designed a web patient recruitment strategy for sponsors and a database handling all aspects of project tracking, communication with accessibility for sponsors, sites, and CRAs
  • Responsible for medical report writing, compiling and preparing data for FDA filings
  • Spearheaded digital and traditional marketing endeavors in addition to final product labeling

I’m Available To Advise On The Following Subjects

SaaS

Customer Experience

Information Technology Strategy

Start-Ups

Input and advice on a key project

Due diligence on a significant business purchase

Monetising innovation

Building and facilitating global teams

Rapid growth

Biotechnology

Clinical trial management

Pharma