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Frequently Asked Questions
Can I get help setting up my account?
Absolutely! Our award winning customer service team is always here to help. After you checkout - you’ll be prompted to schedule an onboarding call where we’ll help setup your profile with you on the phone.
How can I cancel my membership?
We make it easy to cancel your membership. You can cancel anytime 15 days prior to your renewal date by going to your account page within the platform.
Can I expense my membership?
Many employers pay for their employees memberships. At the end of your purchase you’ll be able to download a receipt that you can use to file an expense report.