January 31, 2019

Building Emotional Capital

Loren Brockhouse

Loren Brockhouse
SVP Strategy /Businessolver

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Have you ever met someone who is extremely smart, yet unsuccessful or no fun to be around? We all have. Why is that? Well, to be successful in our personal and professional lives (or a joy to hang out with, we need emotional intelligence (EQ.)

What is emotional intelligence or “EQ”? Technically, EQ is “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.” And, a lack of EQ can hold us back in significant ways. But wait, there is good news: emotional intelligence can be developed.

In his book Emotional Capitalist, Martyn Newman, shares 10 ways to build EQ and create the successful life you dream of. Let’s take a closer look at these ways:


1. 10 Components of Emotional Intelligence 

According to Newman, the following components are the building blocks of Emotional Intelligence:

  1. Assertiveness – the ability to communicate your feelings, thoughts, and beliefs openly.
  3. Empathy – the capacity to be aware of, understand and appreciate the feelings and thoughts of others.
  5. Flexibility – your ability to react well to change and adjust your emotions, thoughts, and behaviors to changing situations.
  7. Optimism – your capacity to look on the brighter side of life and sense opportunities even in the face of adversity. 
  9. Relationship Skills – the knack for establishing and maintaining mutually satisfying relationships characterized by positive expectations.
  11. Self-Actualization – the source of your emotional energy and enables you to maintain an enthusiastic commitment to long-term goals.
  13. Self-Awareness – your capacity to understand your own emotions.
  15. Self-Confidence – your ability to accept and respect yourself and essentially like the person you are.
  17. Self-Control – the capacity to control your emotions well and restrain your actions.
  19. Self-Reliance– the power to be independent in planning and making important decisions.

What are the most important components to great leadership: Self-Reliance, Assertiveness, Optimism, Self-Actualization, Self-Confidence, Relationship Skills, and Empathy.


2. Your Primary Role as a Leader is to Create Emotional Wealth


Great leaders create great emotional investment by the people around them and their customers.


3. Anyone Who is Genuinely Motivated Can Develop His or Her Emotional Intelligence


The good news is that Emotional Intelligence is a skill that you can build. Can you really afford not to invest your time and energy?


4. Successful Leaders Score High on Self-Reliance, Assertiveness, and Optimism


Leaders that do well in work and life, know how to keep momentum by staying positive and taking action. Believe and achieve.


5. Effective Leaders Have a High-Degree of Self-Confidence


A lack of self-confidence hurts your relationships.  On the flip side, strong self-confidence can help you build high-quality relationships. Low self-esteem = low emotional intelligence.


6. High-Performing Leaders are Better at Building Relationships


It should come as no surprise–the best leaders build better relationships. People matter. Nothing happens without people and relationships.


7. Leaders High in Empathy Understand the Task Their People Must Perform


People like people they can relate to, or people that “get” them.  Empathy helps build trust and appreciation. And it is so much more fun to get to know people.


8. Emotional Intelligence is a Strategy for Building Wealth in Your Business


Emotional intelligence breathes life into the people-fabric of the business. Create a culture that is a differentiator and allows your business to thrive.


9. Being Able to Bring Out the Best in People is Largely Based on the Expectations You Have of Them


You get what you expect. Dale Carnegie said, “Give them a fine reputation to live up to”.


10. Do What You Can Do


Do what you can, but do so out of intrinsic drivers deep inside, not external carrots and sticks. That’s how you keep your emotional reserves strong, from the inside out. A long journey begins with one step. Get started now!

Comments? You can contact me directly via my AdvisoryCloud profile.

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